Frequently Asked Questions
Find answers to the most common questions about our services.
A VIN (Vehicle Identification Number) is a unique 17-character code that identifies your vehicle. You can find it on your vehicle registration document, insurance card, or stamped on the dashboard near the windshield on the driver's side.
Most reports are generated instantly, typically within 30 seconds. For more complex verifications or HPI checks, the process may take up to 2 minutes. You'll receive an email notification once your report is ready.
Our comprehensive HPI check includes vehicle history, accident records, theft status, outstanding finance checks, mileage verification, MOT history, and previous ownership records. All information is sourced from official databases and government records.
The Crit'Air badge is a French environmental classification sticker required for vehicles driving in certain low-emission zones (ZFE) in France. It categorizes vehicles from 1 (cleanest) to 5 (most polluting) based on their emissions. Our service helps you determine your vehicle's classification and eligibility.
VRT (Vehicle Registration Tax) for Ireland is calculated based on several factors including the vehicle's CO2 emissions, engine size, and age. Our calculator uses official Irish Revenue data to provide accurate estimates. The final amount may vary slightly based on the actual vehicle inspection.
We source our data from official government databases, vehicle manufacturers, insurance companies, and certified automotive data providers across Europe. All information is cross-verified and updated in real-time to ensure accuracy and reliability.
Yes, absolutely! You can cancel your subscription at any time with no commitment or cancellation fees. Simply go to your account settings and click "Cancel Subscription". You'll continue to have access until the end of your current billing period.
Yes, security is our top priority. We use industry-standard encryption (SSL/TLS) for all data transmission, comply with GDPR regulations, and never share your personal information with third parties. All payment processing is handled securely through certified payment providers.
Starting your free trial is easy! Simply click the "Start for €0.90" button on our pricing page. You'll get 2 days of full platform access for just €0.90. After the trial, your subscription will automatically continue at €35/month, which you can cancel anytime.
We cover over 150 vehicle manufacturers and millions of models from around the world. Our database includes vehicles from Europe, Asia, and North America. If you can't find information about a specific vehicle, please contact our support team and we'll do our best to help.